Harbert's Gem

Let me begin by saying that Aqua Rentals was very easy to work with and made the rent to vacate process very easy. I would add however that we have never rented a vacation home with more rules than we found at this home.
How did we find the Harbert House? I was optimistic having read the reviews with an average of nearly 10/10. I can only assume these were family and friends or folks that have not rented often.
I would submit that the listing is a bit misleading at best. This is really a 3–4-bedroom home with two full baths. What is referred to as an on-suite 5th is a cinderblock “pool house” that is unusable in the summer as there is no air conditioning (though stated as such). The usefulness is the bathroom near the pool, and it is by far the nicest and most useful bathroom on the property.
We read about the train traffic which can be simply part of the experience, except it comes on regular intervals, it is a 7 am alarm and literally shakes the home. Further the house is located at a very busy intersection, so a quiet backyard is tough to come by. Oh, and the giant generator across the street that operates randomly, so loud.
The house is furnished in a manner that can only be described as “rental frugal”. The kitchen is woefully under furnished for a family who cooks. The bathrooms- the upstairs is useful if under 5’ 7” tall, and the first floor is a combo bath, laundry and broom closet with no flat surfaces to place shower items. This is awkward when 4 adults are sharing. The furniture is not comfortable for hanging out with family and there is not enough inside or at the pool nor are any of the beds easy to sleep in. I believe there is a listing for beach chairs as all of the homes provided in our past rentals are nice. This home offers 3 beat-up camp chairs-again insufficient.
I am further amazed that all of the rugs on a hardwood floor have no backing and create immediate trip/sl

What a dream vacation. The house is beautiful, well kept and comfortable. The yard and pool along with the play set was a hit with the grandkids. Will definitely consider a vacation at Harbert's Gem in the near future!

We had an amazing stay at Harbert's Gem and will most likely be booking this property again! It was an incredible location, centrally located but also felt safe and private with a huge yard. Our kids enjoyed the playground, huge yard and pool, as well as the ping pong table. The layout of the home was great for our group. We were even able to walk to a lovely bakery across the street. The beach is just a short drive away too. One thing to note that I did not realize is that there is a train that goes directly behind the house multiple times a day (and also once in the night). The kids thought it was really cool, and we would still book again, despite the train noise. We had an amazing stay and the hosts were great and so quick to respond with any question or issue that came up. Highly recommend.

The home was perfect for our family. The property manager was extremely helpful and was able to accommodate an early check in. So many memories made. Definitely would recommend a stay with Aqua vacation rentals

What a lovely home to stay at in the vicinity of New Buffalo, MI! So spacious, clean, and accommodating — we can't wait to return this summer!

This place is fantastic. Everything was amazing from the pool and hot tub to the sleeping units. I thoroughly enjoyed the stay in Michigan and mostly due to this place.

Great property and very well maintained. This property was stocked with everything we needed and all the appliances were new and worked well. Definitely will return to stay here!

We loved the place and really enjoyed our stay. Would definitely stay again if we had the chance.

I can't say enough good things about Aqua Vacation Rentals. There were a few problems with the property but they took care of them immediately. Our vacation was memorable due to their caring and professionalism. I would recommend them to anyone. The property was well maintained and in a good location for restaurants, beaches and shopping.