FAQ
Frequently Asked Questions
Aqua Vacation Rentals FAQ |
Southwest Michigan Vacation Rentals Guide
Looking for the best Southwest Michigan vacation rentals?
At Aqua Vacation Rentals, we offer a curated collection of homes in Union Pier, New Buffalo, and throughout Michigan’s Harbor Country near Lake Michigan.
This FAQ answers everything you need to know about booking, policies, amenities, and planning your stay.
How to Book a Vacation Rental in Southwest Michigan
How do I book a vacation rental home?
Booking your Southwest Michigan vacation rental is easy. Simply browse our available homes, select your preferred property, and enter your travel dates directly on our website.
If you need help choosing the perfect home, contact our team by phone or email—we’re happy to assist.
We also list properties on platforms like Airbnb, Vrbo, and Booking.com, but booking directly with Aqua Vacation Rentals helps you avoid extra service fees.
Can I tour a vacation rental before booking?
Yes. If the home is available, we offer in-person showings. Tours are typically scheduled on weekdays with at least 24 hours’ notice.
Vacation Rental Payment & Reservation Details
What is required to reserve a rental home?
To secure your Lake Michigan vacation rental:
- Signed rental agreement (required for local compliance)
- 50% deposit at booking
- Remaining balance due 30 days prior to arrival
What payment methods do you accept?
- Zelle (preferred)
- Credit card (3% fee applies)
- Personal or cashier’s check
Are there additional fees?
Yes, standard fees include:
- 6% Michigan sales tax
- Cleaning fee (varies by property)
- Booking fee
- Damage waiver fee
- Credit card processing fee (if applicable)
Cancellation Policy for Vacation Rentals
What happens if I need to cancel my reservation?
- Cancellations 30+ days before arrival: Eligible based on terms
- Cancellations within 30 days: No refunds
- Outstanding balances may be charged
- No refunds for early departures
All cancellations must be submitted in writing via email or mail.
Check-In & Check-Out Information
What time is check-in and check-out?
- Check-in: 4:00 PM (EST)
- Check-out: 10:00 AM (EST)
Timely departure allows our team to prepare the home for incoming guests.
Can I check in early?
Early check-in may be available depending on cleaning schedules. We will notify you if your home is ready early.
How do I access my rental home?
You will receive detailed check-in instructions via email prior to arrival.
If you have not received them, please contact us at 269-588-9600.
What’s Included in Your Southwest Michigan Vacation Rental
What amenities and supplies are provided?
All Aqua Vacation Rentals homes include:
- Fresh linens, towels, and bedding
- Fully equipped kitchens
- Starter supplies:
- Toilet paper
- Paper towels
- Trash bags
- Dish & laundry detergent
- Shampoo, conditioner, body wash
- Hand soap
- Dishwasher pods
Note: Beach towels may be limited—please bring extras if needed.
Is WiFi available?
Yes, all homes offer WiFi. Please note service interruptions may occur due to weather or outages.
Vacation Rental Rules & Local Regulations
How many guests are allowed?
Each home has a strict occupancy limit based on local regulations. These limits are outlined in your rental agreement and must be followed.
Is smoking allowed?
No—smoking, vaping, and marijuana use are strictly prohibited inside all homes, including garages and screened porches.
Are pets allowed?
Select homes are pet-friendly. Restrictions on size and number of pets may apply—please confirm before booking.
Are events or weddings allowed?
No. Due to local ordinances, events or gatherings exceeding occupancy limits are not permitted. We are happy to recommend local venues.
Local Ordinances & Compliance
Many homes are located in regulated municipalities within Southwest Michigan. A signed rental agreement is required, and limited guest information may be shared to comply with local laws.
Things to Do in Union Pier, New Buffalo & Harbor Country
During your stay in Southwest Michigan, enjoy:
- Lake Michigan beaches
- Downtown New Buffalo shopping & dining
- Hiking at Warren Dunes State Park
- Local wineries, breweries, and restaurants
Local Services & Rentals
Where can I rent bikes, Golf carts, kayaks, or beach gear?
Red Arrow Ride offers bikes, paddleboards, kayaks, and beach equipment.
Where can I rent a boat or jet ski?
Oselka Marina provides boat and jet ski rentals.
Where is the nearest grocery store?
Barney’s is located in New Buffalo. Larger stores like Meijer and Walmart are a short drive away.
Where can I rent baby gear?
Monkey Business (contact Audrey at 269-369-7517 or mbcribrentals@comcast.net)
After Your Stay
I left something behind—what should I do?
Contact us as soon as possible. We can ship items back for a $25 handling fee plus shipping costs.
Can I book the same home again next year?
Yes—many guests return annually. Contact us early to reserve your preferred dates.
Why Book Direct with Aqua Vacation Rentals?
- No third-party booking fees
- Local, personalized service
- Premium vacation homes in Southwest Michigan
- Trusted, hands-on guest experience